Google Play account deletion
Request account and data deletion
Submit the form below, or email admin@kinetiqone.com with the subject “Delete my Kinetiq Team account.” Either path is enough. We will verify the request belongs to you before we delete the account.
What we delete
When we complete a Kinetiq Team account deletion request, we delete the app account and the personal data associated with it, including:
- Your sign-in identity and the ability to use the app.
- Your profile: name, birthday, phone, visibility settings, school and work fields, and profile photo.
- Your Team and Family memberships, roles, permissions, and the access those memberships granted.
- Device push tokens and notification preferences tied to the account.
- Account-only records such as password-reset and Dev Login eligibility.
If you also asked us to remove a waitlist or marketing email, we delete that address from those lists too.
What we may keep
Some information is not only yours, or we may need to retain it for a limited time for security, fraud prevention, team continuity, or legal compliance:
- Content other people still need to use the Services, such as a Game you scheduled or a Chat message on a Team you belonged to. Those records can remain for the Team after your account is gone.
- Another person’s data — including a child or other Player you managed. Deleting your account does not by itself delete their identity. A parent or guardian can ask us to delete a child’s information separately.
- Security, audit, and backup copies, kept only as long as needed and then overwritten.
If you are the only Owner of a Team or the only Admin of a Family, tell us in the form. The product cannot leave a Team without an Owner or a Family without an Admin, so we may need you to name a replacement first. There is no paid subscription to cancel today.
Retention is also described in our Privacy Policy.
Delete in the Kinetiq Team app
If you still have the app, you can also delete from inside it: open More → Settings → Account → Delete accountand type your full name to confirm. Access ends immediately. The account and associated personal data are permanently deleted within 7 days. During that period you can email us to cancel the request.
You do not have to use the app. This page exists so you can request the same deletion after you have uninstalled Kinetiq Team.
What happens next
We review web requests by hand so someone else cannot delete your account by guessing an email address. We aim to complete verified requests within a reasonably short time, and within 7 days of confirmation — the same window as in-app deletion. We may email you if we need a replacement Owner or Family Admin first.
Questions: admin@kinetiqone.com.