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Send us a message
Fill in the form and it goes straight to our support inbox. If you would rather use your own mail app, write to support@kinetiqone.com — either way reaches the same place.
Before you write
A few details make it much faster for us to help. Where they apply, include:
- The email address you use to sign in to Kinetiq Team.
- Your Team name, and the screen you were on.
- What you expected to happen, and what happened instead. An exact error message helps most of all.
- Your device and whether you are on iPhone or Android.
Other requests
To delete your account and the personal data associated with it, use the account deletion page — it is a separate, verified process and does not need the app installed.
Privacy questions are covered in our Privacy Policy, and the rules for using the product are in our Terms of Service.